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Internet telephony refers to communications services including voice, facsimile, and/or voice-messaging applications that are transported via the Internet, rather than the public switched telephone network (PSTN). The basic steps involved in originating an Internet telephone call are conversion of the analog voice signal to digital format and compression/translation of the signal into Internet protocol (IP) packets for transmission over the Internet; the process is reversed at the receiving end. This technology is growing quickly as IT decision makers recognize its value and benefits.

Benefits

VoIP has one compelling advantage - lower cost.
Traditional phone calls work by allocating an entire phone line to each call. With VoIP, voice data is compressed and transmitted over a computer network. This means VoIP uses up to 90% less bandwidth than a traditional phone call and is consequently more cost effective and more efficient.

Phone companies are already using the technology to carry international calls. Currently 6% of international traffic is internet-based. According to a recent research report this will be up to 75% by 2007 (Frost & Sullivan). In fact if you use a cheap, long distance telephone service, you're probably already using IP telephony without knowing it.
VoIP is helping the phone companies save money, and by introducing a VoIP phone system on your own computer networks, you could do so too. For any business, the immediate benefits can be:

Cheaper external calls. You can make long-distance and international calls for the price of a local call.
Free internal calls to all parts of your company that share a computer network. With a Virtual Private Network (VPN) in place you can speak to connected colleagues at different branches or on the road for free.

Cheaper calls are not the only advantage. . .

Simpler infrastructure. With VoIP on your network you no longer need separate cabling for your telephone system.
Scalability. Traditional PBX (Private Branch Exchange) based phone systems come in many size ranges and it may be necessary periodically to scrap existing systems and replace hardware; this is not the case with VoIP systems.
Reduce operating costs. Because a VoIP exchange is based on software rather than hardware, it is easier to alter and maintain.

Improve productivity. VoIP treats voice as if it were any other kind of data, so users can attach documents to voice messages or participate in virtual meetings using shared data and videoconferencing.
Connect to customers. By adding a 'click to talk' button to its website, a VoIP-enabled enterprise can put web users in touch with its customer service personnel.
Dependable call management. Voice-related services, like follow-me roaming, caller-ID, call forwarding and broadcast messaging, become simpler to maintain and can be updated as needed by your employees.

Flexibility. A Virtual Private Network (VPN) is an allocated amount of bandwidth on the public Internet where public access is prevented through encryption. If your company has its own VPN and combines it with VoIP, you can set up a fully functioning office anywhere there is a broadband connection. Green-field sites can be up and running in minutes not weeks

iLink Platform

iLink service's streamline business communications and costs, creating manageable and easy to use communications infrastructures that can be installed or offered on a commercial basis. Our proven track record and certified expertise allows us to provide customized solutions for any business.

Our goal is to help you get the most benefit from a unified network. Return On Investment is easy to see when data, telephone calls, and video conferencing exists on a single, well engineered LAN/WAN. Following are a few of the things we do.

IP Telephony is all about maximizing the capabilities of your existing data network. You can now run your telephone system on your network. We help you gain the high reliability and usefulness of a new open standards paradigm through IP Telephony integration. We talk SIP, H.323, SCCP, MGCP, Skinny, and others.

VOIP

Do you have many branch offices with which you communicate regularly? Would you like to send all your telephone, fax and data traffic over the same network to make the best use of what you have? We can help you design a high quality, prioritized Voice Over IP network between your offices to help you save costs, reduce maintenance requirements, and improve your return on investment. We talk G.711, G.729, Speex, Frame Relay, ISDN, T1, PRI, DSL, ATM, and others.

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